Issues with a myGov account

Whilst it has many useful features and benefits, there are issues with a myGov account which you need to mindful of.

A myGov account enables:-

• You to access a range of government services using a single username and password.
• A single inwards message box for all government departments including Centrelink and the ATO.
• A gateway to update you details.

But whilst this all sounds modern and efficient, there have been teething problems such as someone else logging in on the same device would see the previous users details; thankfully that cookie based problem has been fixed.

The biggest problem that does remain though is that if you open a myGov account, all future correspondence will sent directly to you. We will not receive it.  This problem is compounded if you don’t check your in box regularly.

The professional accounting bodies have been screaming for this ridiculous situation to be rectified.  For reasons that are clear to no-one, the ATO have not seen it fit to rectify this.

We have though been able to find a work around in that you can unlink the ATO from your in box. To avoid any adverse outcome, like not paying a tax payment, we strongly recommend that you do so and do so at your earliest possible opportunity.

At MRS, we will spend today planning for your success tomorrow.

At MRS, we will spend today planning for your success.